#22 Revolutionizing Customer Experience For Growth | Anastasia Zdoroviak | Slush 2023
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In an era where customers expect nothing short of excellence, startups must rise to the occasion. Failing to meet these expectations can lead to customer churn and hinder the acquisition of new clients. By mastering the art of customer love, you will not only keep your current customers happy but also attract new ones, leading to significant growth. Anastasia Zdoroviak, the VP of Customer Experience at Rappi, has a track record of leading teams that excel in making customers happy. She has worked in customer excellence at both Rappi and DoorDash, serving millions of customers daily. Now, she shares her best tips to help you create a customer experience that everyone will love. --- Slush is the most founder-focused event on earth delivering actionable company-building advice and bringing together the who’s who in the ecosystem. Want to join us at Slush in 2024? Pre-register here: slush.org/pre-register Want even more? Follow us on social media ? Linkedin: linkedin.com/company/slush Instagram: instagram.com/slushhq Twitter: twitter.com/SlushHQ
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