Privacy Policy
Effective 2026-07-05. This English version is provided for convenience; if there is any discrepancy, the Finnish version prevails.
1. Controller
InnoVisual Oy, Business ID 3526875-2, Välikatu 6, 62900 Alajärvi, Finland. Privacy contact: tietosuoja@innohub.fi.
2. Scope
This privacy notice covers Innohub.fi and related services, including InnoRenki, InnoNPS, InnoDIA, InnoCRM, the Innohub shop, tools, newsletters, contact forms, chat widgets, SSO and payments where enabled.
3. Data and purposes
We process account, contact, customer relationship, billing, support, service content, technical log, consent, marketing and payment status data to provide the service, secure it, comply with law, manage customer relationships and improve the product. Legal bases include contract, legal obligation, legitimate interest, consent and documented customer instructions where we act as processor.
4. AI and processors
Main service data is hosted on the InnoVisual Oy server in Helsinki, Finland (UpCloud Oy). AI processing is intended to use Google Cloud Vertex AI in the EU (Google Cloud EU multi-region) and, where speech recognition is used, the Google Cloud Netherlands region (europe-west4). Named providers include UpCloud Oy, Domainhotelli / Planeetta Internet Oy, Google Cloud / Vertex AI, Stripe Payments Europe, Ltd., Usercentrics A/S / Cookiebot by Usercentrics, Google Ireland Limited, Microsoft Ireland Operations Limited and local analytics tools such as Burst Statistics or Matomo where enabled.
Customer content is not used to train general AI models unless separately agreed. AI output may be incomplete or incorrect and should be reviewed before use in important decisions.
5. Your rights
You may request access, rectification, erasure, restriction, portability, withdrawal of consent or object to processing where applicable by contacting tietosuoja@innohub.fi. If we process data on behalf of a customer, we may direct the request to that customer or assist them under the applicable data processing agreement.