Agentic AI: What Leaders Wish They Knew Sooner
Episode details
Episode description
As AI agents move from the concept stage to deployment in workflows, the reality for leaders is messy. In this short video from the 2026 MIT Sloan CIO Symposium, technology and business leaders share real-world lessons on agentic AI. Their takeaways cover a range of topics, including managing agents like employees and rethinking workflows from the ground up. Timestamps: 0:00 – Introduction: Is your team ready for AI agents? 0:24 – Thomas H. Davenport: Human oversight is becoming performative 1:25 – Melissa Swift: Manage agents like employees 1:54 – George Westerman: Agents aren’t ready for prime time 2:47 – Monica Caldas: Build human judgment into workflows 4:23 – Michael Schrage: In the loop versus on the loop 5:11 – Max Chan: Keep humans in the loop 7:04 – Keri Pearlson: Combine AI and human strengths 8:10 – Meghna Shah: Be collaborators, not competitors 9:18 – Ramesh Razdan: Build trust gradually 10:11 – Vanessa Escrivá García: Humans design, AI implements 10:53 – Kabir Nagrecha: The onus is on the human
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