SaaS metrics: the ULTIMATE guide to Software as a Service KPIs

Activate your Chartmogul account by using the code* SLIDEBEAN and get $50/mo credit for 12 months. ► https://chartmogul.com/ Are you building your financial model? Slidebean can help you: ► Run financial estimates using our templates across industries ► Craft a custom financial model to your specific needs. Our Community gets 30% Discount on their Slidebean Subscription. Get started now: Use code ‘SLBYTCOMMUNITY’ or check out https://youtube.slidebean.com/get-customers Want to become a financial model maestro? Join our workshop ► https://youtube.slidebean.com/fm-workshop Are you ready to pitch to investors? We can help ► https://slidebean.com/pitch-deck-consulting-services?utm_source=youtube&utm_medium=description&utm_campaign=SaaSmetrics Subscribe to our FREE weekly startup newsletter ► https://slidebean.com/newsletter?utm_source=youtube&utm_medium=description&utm_campaign=SaaSmetrics Find Investors and angels across all industries ► https://slidebean.com/find-investors?utm_source=youtube&utm_medium=description&utm_campaign=SaaSmetrics -- When you live and breathe Software as a Service, terms like ARR, MRR, LTV, CAC become just part of your daily slang. Gross vs. Net MRR Churn, and how is it different from Customer Churn. It's a real mess. So much so that for new company employees, I sometimes do a group class on 'understanding SaaS' to make sure they understand the language I speak after 6 years of running a SaaS company. I figured that instead of doing that every time, we could make a thorough video. So, if you are just joining the Slidebean team, welcome to the team! If you are a stranger, well, I think you are going to find this useful as well. #startups #Slidebean #SaaSTools 0:00 Intro 1:07 MRR and ARR 2:56 Customer churn rate 4:12 Customer Lifetime 7:27 Revenue churn 13:16 Cohorts --- Read the video transcription + sources: https://slidebean.com/blog/startups-saas-kpis?utm_source=youtube.com&utm_medium=content&utm_campaign=ba-content Follow Caya: https://twitter.com/cayahere and https://instagram.com/caya_here