AI Agents and the Business of Complexity | Kelly Bayer Rosmarin (CEO & Group MD, Australian Unity)
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Kelly Bayer Rosmarin is drawn to complex problems – from scaling AI agents to reimagining how technology can support Australians as they age. In this episode, Kelly sits down with Sanjay Chari to explore the challenges occupying her thinking today, drawing on a career spanning banking, telecommunications, technology, health, wealth and care. Kelly shares her perspective on what it will take to manage AI agents at scale, why the hardest problems are often the most energizing, and the principles that shape how she approaches teams and personal growth. BCG maintains a professional relationship with the company represented by this episode’s guest. Chapters: 00:00 Are We Taking the Power Out of AI? 00:43 The Appeal of Solving Hard Problems 03:33 Culture and Purpose in Practice 07:37 What Makes a Business Resilient? 10:20 Inside the World of AI Agents 12:24 Taking AI Agents From Experiment to Scale 14:32 The Opportunity at Australian Unity 16:43 Rethinking How Australia Ages 18:27 Using AI to Spot Problems Before They Happen 19:59 Challenge, Support and Strong Teams 20:50 Making Time for What Matters 22:30 The 50/50 Approach to Career Growth 24:21 Making the Most of Every Opportunity
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