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How AI Is Changing Communication: Weighing Efficiency with Efficacy
Leadership, growth and business development

How AI Is Changing Communication: Weighing Efficiency with Efficacy

HBR IdeaCast 24.09.2026 36 min

AI is rapidly changing how top leaders communicate with employees, customers, boards, and each other. In episode 2 of a special four-part series on how AI is changing leadership, we explore how executives can use AI to improve communication without outsourcing the thinking, judgment, and empathy that make it effective. Stanford professor Matt Abrahams and Zapier CEO Wade Foster discuss…

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