Adaptability Quotient: The CIO edge in an AI world

Explore the podcast → https://ibm.biz/BdbnGw Read The State of Salesforce 2025-2026 → https://ibm.biz/BdbnGt In this episode, Shibani Ahuja joins Ann Funai to cut through the AI hype, unpack the future of enterprise transformation, and outline what really matters to CIOs. They dive into the human side of AI, why Adaptability Quotient (AQ) should be the new leadership metric, and how agentic AI will reshape the digital workforce. Discover practical strategies for CIOs building an adaptable tech stack, balancing innovation with governance, and driving real ROI with AI. Whether you're leading digital transformation or shaping enterprise AI strategy, this episode delivers the clarity and candor today's leaders need. Tune in for bold insights, actionable frameworks and a fresh perspective on what it really takes to lead in the age of intelligent enterprise. 00:00 – Meet Shibani Ahuja, Salesforce’s SVP of Enterprise IT Strategy and CIO persona expert 03:55 – Transformation is not just technical: Navigating change in the CIO’s landscape 05:55 – Implementing AI: Necessary changes and how to avoid AI panic traps 09:22 – Patterns across CIOs: Data challenges, ROI and when to use different types of AI 13:30 – Autonomous Agentic AI: The third wave of AI 14:30 – “Trust cannot be bolted on”: Balancing innovation and the governance of AI 17:37 – Using AI for human enhancements and the future of AI impacts on the workforce 21:30 – The new C-Suite role: Chief AI Officer 23:50 – Pivotal career moments: Shibani’s POV on embracing experimental transformation 26:41 – Adaptability Quotient (AQ) is the edge CIOs need for success with AI 27:57 – Shibani’s unfiltered leadership guide for taking risks and building authentic teams AI news moves fast. Sign up for a monthly newsletter for AI updates from IBM → https://ibm.biz/BdbnG6 The opinions expressed in this podcast are solely those of the participants and do not necessarily reflect the views of IBM or any other organization or entity. #cio #agenticai #generativeai #womenintech